EVP of a Fortune 500 financial services company
Develop an informed perspective on the potential business impact of relevant emerging technologies, industry disruption and trends
A series of intentionally facilitated conversations with expert operators in the specific domain areas
Segment Chief Information Officer at a global integrated healthcare services and products company
Enable digital transformation with industry-leading IT strategy
A series of facilitated conversations with digital practitioners
Multi-state diversified regional bank holding company
Implement Robotic Process Automation (RPA) to help cut costs and improve customer experience
From 0 to 22 bots up and running within three quarters; All bots are driving between $90-400k in cost savings each; Positive impacts on agent satisfaction and CSAT scores; Already progressing on a second batch of bots.
Global provider of risk management solutions in housing and lifestyle
Design a strategy for digital distribution, both direct to consumer and eRetailers
An Advisory Board of external professionals with experience driving digital initiatives
Leading manufacturer of home, health, and personal care products
Turn a product line acquisition from low single digit growth with small margins to category level growth and industry standard margins
An Advisory Board of CPG and segment-specific and expert operators
Privately held contact center business based out of Puerto Rico
Grow strategically through the addition of new centers and by developing the highest quality service
An Advisory Board of expert-operators with focused experience in marketing, telecom, and investments
Midstream Natural Gas Company
Become an industry leader in in digitalization, innovation and talent
An Advisory Board of digital, innovation and change management expert-operators